Artificial Intelligence has been paving its way in almost every sector in the world that could possibly be imagined. Its application in today’s modern era is endless. One such application of AI has been in the healthcare sector, in the form of chatbots. These chatbots are software programs that are embedded in online systems such as websites, mobile applications, etc., and which assist the patients via auditory or textual methods with various queries they may have such as checking symptoms, locating clinics, scheduling appointments, and other applications that are on the rise. The global market of these chatbots is estimated to reach somewhere around $345.3 million by the year 2026 with a compelling CAGR of around 14.5% during the period 2019-2026.
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HEALTHCARE CHATBOT MARKET SEGMENTATION:
By Targeted Audience:
- Healthcare IT Solution Providers
- Healthcare IT Vendors
- Healthcare IT Service Providers
- Hospitals and Physician Offices
- Diagnostic Laboratories
- Healthcare Payers
- Government Institutes
- Market Research and Consulting Firms
- Venture Capitalists and Investors
- Symptoms Check
- Medical & Drug Information Assistance
- Appointment Scheduling & Monitoring
- Other Applications
- Healthcare Providers
- Healthcare Payers
- Other End Users
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- North America
- Latin America
- Middle East & Africa
Currently, Europe accounts for the highest market share in the global healthcare chatbots market in terms of revenue. This can be attributed to the growing awareness and benefits of healthcare chatbots, in the region.
However, the North American market for healthcare chatbots is expected to grow at the highest CAGR. The high growth in North America can be attributed to the increased adoption of mobility solutions in healthcare systems, rising demand for virtual assistance, increased disposable income, rising adoption of smart devices apps to gather healthcare information, high adoption of social network embedded chatbots, and growth in venture capital investments to develop advanced chatbots.
The Asia Pacific region is also expected to show a notable growth in the healthcare chatbots market owing to the increase in awareness, increasing number of healthcare infrastructure, constantly evolving life science, etc. in the emerging economies of the Asia Pacific region such as Japan, India, China, etc.
FEW KEY PLAYERS IN HEALTHCARE CHATBOT MARKET:
- Woebot Labs, Inc. (US)
- MD (UK)
- PACT Care BV (Netherlands)
- Com, Inc. (US)
- Babylon Healthcare Service Limited (UK)
- Infermedica (Poland)
- Other Players
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