Global “Healthcare Chatbots Market” growth owing to which a CAGR of 21.10% during the forecast period seems achievable. Market Research Future (MRFR) in their report claims that USD 316.85 million by 2023 as a market valuation.
Healthcare Chatbots Market Overview:
Demand for better patient care leads to constant innovation. One such is healthcare chatbot system which eases access to queries to assist patients. In doing so, it reduces work load of clinical staff. At the same time, automation is changing the healthcare sector. Such advantages are bound to trigger the
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Rise in download of healthcare mobile applications is one interesting factor that is boosting the healthcare chatbots market. It is perfectly getting backed by telehealth and remote healthcare systems. But the growth can be hindered by concerns related to data privacy and lack of professionals.
MRFR’s analysis of the global healthcare chatbots market includes sevral influential players with their portfolios. These companies are
- Buoy Health Inc. (U.S.)
- Infermedica (Poland)
- PACT Care BV (The Netherlands)
- HealthTap Inc. (U.S.)
- Sensely Inc. (U.S.)
- MD (U.K.)
- da Health GmbH (Germany)
- Woebot Labs Inc. (U.S.)
- Babylon Health (U.K.)
- Aand GYANT.COM Inc. (U.S.).
In 2019, OZ and Orbita Inc. have partnered and declared their intention of launching customer experience (CX) driven tools that would better the experience of users in life sciences and health care industries organizations. In doing this OZ would base the idea on a platform provided by Orbit’s expertise in conversational AI, exclusively made for enterprise-grade voice- and chatbot-powered virtual assistants.
Healthcare Chatbots Market Segmental Analysis:
The global healthcare chatbots market is segmented by MRFR on the basis of component, deployment, application, and end-user.
Based on the component, the global healthcare chatbots market can be segmented into software and services. The software segment has significant market control. With ability to fetch real-time data of patients, the segment is promising much scope for the market to change experience. The market can further grow with continuous evolution of AI, natural language processing (NLP), and deep learning. The services segment has substantial share and it can give credit to procedures such as software installation and upgradation of the required program using software patches.
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Based on the deployment, the healthcare chatbot market can be segmented into cloud and on-premise. The on-premise segment, as of 2017, held a large market share and it can be accredited to its ability to offer personalized solutions to patients. Cloud hosting services are also gaining traction owing to its ability to provide data to healthcare service providers quite easily. This saves time and with growing digitalization the sector is expected to rise in the coming years.
Application-wise, the healthcare chatbot market includes medical assistance and appointment scheduling & medical guidance. Of these, the medication assistance has the maximum market coverage and fetches substantial revenue. In the coming years, the segment is expected to retain its top spot driven by the monitoring system to keep a tab on patient’s medicine intake. The appointment scheduling & medical guidance segment would be much more useful in helping doctors and keep a track of records.
By end-user, the healthcare chatbots market can be segmented into patients, healthcare providers, insurance companies, and others. The patients segment is leading as they are the priority and keeping a track of their activities is of utmost importance to provide better healthcare service.
- Hospitals & Clinics
- Healthcare IT Solution Providers
- Healthcare IT Vendors
- Healthcare IT Service Providers
- Diagnostic Laboratories
- Healthcare Payers
- Government Institutes
- Market Research and Consulting Firms
- Venture Capitalists and Investors
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Healthcare Chatbot Market Regional Analysis:
Geographic segmentation, as per the MRFR report, of the healthcare chatbots market includes regions namely, the Americas, Europe, Asia Pacific (APAC), and the Middle East & Africa (MEA).
The Americas is leading from the front and their rising revenues are a result of expanding healthcare sector, integration of advanced technologies, robust infrastructure to backup continuous upgradation, and high expenditure capabilities. The region also houses several market leaders owing to which the regional market is expanding.
The APAC healthcare chatbots market is expected to rise on the huge patient pool and resources that can substantiate market’s growth claim.Various collaborations are expected to take the market forward and help in engaging patients and simplify work flow.
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