Patients spend a lot of time waiting in the waiting room before they can see a doctor. Fujitsu now has come up with a way for them to spend their time better, as it has launched an electronic paper-based outpatient guidance solution, which tells you your waiting time and alerts you when it is your turn. From the press release:
Through a proprietary wireless communications system, the solution connects electronic card holders (made by Fujitsu General) utilizing electronic paper (e-paper) with both a patient navigation system, which guides patients to examination rooms or diagnostic testing rooms in medical facilities, and an electronic medical record system. This enables detailed guidance information to be delivered to the electronic card holder of an individual patient during their visit, from check-in and calling patients when the doctor is ready to see them, through to payment.
Through the electronic card holder, the solution shows outpatients their place in the queue when waiting for their consultation, and will notify them when they are called through visual displays and vibration. As long as they are within signal range, outpatients do not need to stay in the waiting room, allowing them to spend their time waiting however they find most comfortable and least stressful.
The electronic card holder uses color e-paper for its display, allowing it to run on a single charge for a whole week. The device was tested in Fujitsu’s own hospital in Kawasaki City on 400 patients, who reportedly had “a favorable impression.”
Press release: Fujitsu Launches Electronic Paper-based Outpatient Guidance Solution…
