Here’s the scenario:
You’re sitting on the couch, watching TV, when suddenly you remember that you forgot to schedule that chin implant surgery you’ve been craving. You have a remote in your right hand, cell phone in your left, and a laptop on your, well, lap. Which medium would you choose to make that appointment?
A new trial service in the UK provided by EMIS allows one to schedule, change, and cancel doctor appointments with their digital cable service, bringing a whole new meaning to onDemand. Here’s more from a BBC article:
Trials of the service in South Yorkshire showed that it reduced the number of missed appointments.
Over 1,100 surgeries could now offer the service, which allows patients to make, amend and cancel appointments through digital TV and mobile phones.
In future, patients will also be able to order repeat prescriptions.
The service is accessed through pressing the interactive button on the digital TV remote.
Patients in participating areas can access information from the doctor’s receptionist along with a password which allows them to log in to the system.
The appointments system that the patient can see is the same that the doctor’s receptionist uses when someone phones up or asks for an appointment in person.