Monday, August 11, 2008

Community Health Network: Hospital 2.0

Filed under: Informatics

Community Health Network, a group of care centers in the Midwest, is rolling out a set of tools to make the hospital experience easier, faster, and more productive. Based around personal health records and a credit card-like card for quick identification, the hospital network hopes to speed up its system, and provide patients better access to information, as well as other tools, like a personal blog for patients to write about their experience while interned.

Some of the services to be offered:

Online personal health record: Keep all your health care history information in one secure location. Information includes procedures, medications, your doctor list and insurance information. You can even print out a card to keep with you at all times.

Text messaging program: Choose the health topics that you're interested in and receive text messages on your mobile phone.

Express check-in: At selected facilities, you can expedite your check-in process and take advantage of on-site concierge services. Community Health Network is the only health care organization in the Midwest to offer this self-service model.

SharingSite: A secure blog for new parents or long-term care patients to update their status and post pictures for loved ones anywhere in the country.

Find a doctor and request an appointment: Search by ZIP code, specialty insurance, gender and more. Request, schedule and confirm your physician appointment.

24-hour interactive online health resources: Exclusive ability to chat with a registered nurse, schedule your physician appointment, complete health risk assessments and utilize health and fitness tracking tools.

Mobile eCommunity: Community is the first health care system in Indiana to offer this type of smart phone service, applicable to any Web-enabled mobile device or smart phone with Internet connectivity. The technology allows you to order a prescription refill without using a phone tree or automated pharmacy line, get immediate directions and phone number access to your doctor.

Press release: Community Health Network unveils new program that will provide total health care integration for consumers; myCommunity offers convenient passport to complex health care world

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(hat tip: our own system)

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